
Good morning everyone,
Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.
If you were having issues logging in, a simple password reset will get you back into your account.
Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus
Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.
Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.
Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.
We appreciate your patience, and the support you show one another on AgingCare.
-The AgingCare Tech Team
I noticed that too. It is going to make it difficult to follow up with storylines. I agree with putting the names back.
Please AC, put it back to how it was in Questions: that we can clearly see at the top, before the posted answer, who answered.
Thanks!
I don't think it matters that much; if I leave out an important word (like NOT) I make an additional post on the thread
The original post was written back in April. Just how long is it going to take for the forum to be fully functional again? The longer it takes, the less traffic it will get, the less advertising revenue there will be, etc.
Please keep us updated!
Keep up the good work!
If I see 'Blue" when on other websites, I leave those places and never go back.
🆗
Disclaimer:
No offense to others with a blue avatar. We are talking about the blue accessibility icon.
The tech team looked at the issue of the accessibility widget (“little blue man”) obscuring elements on forum pages. They’ve changed a setting to ensure the widget displays only in the lower right corner of the screen.
As far as the widget not staying hidden, if you’re experiencing that issue, you may have missed the final step below to save your widget settings:
1. Click/tap the widget icon
2. Scroll down to “Move/Hide Widget” and select “Hide”
3. Scroll down some more to “Hide for” and select how long you want to hide the widget
4. Click/tap the blue “Hide Widget” button to save your preferences
Again, please use the “Send Us a Message” form on the page below instead of starting new threads about site and forum issues.
https://www.agingcare.com/aboutus
Thanks!
BTW, we used to have much yummier looking cookies than the ones we've got now.