Good morning everyone,
Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.
If you were having issues logging in, a simple password reset will get you back into your account.
Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus
Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.
Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.
Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.
We appreciate your patience, and the support you show one another on AgingCare.
-The AgingCare Tech Team
Thanks!
I for one think you do a great job here overall!
Wouldn't you think there was more fun out there than playing with AC?
Wait, IS there more fun out there?
Thanks for the heads up!
I have checked with others by email and they can SEE my profile as though nothing has happened to it.
I think I got this for attempting to report the new hacking by going to his/her profile, making a comment to the admins to check the profile, and reporting my own comment.
I think if this is one of our usual troublemakers just a message not to mess with him/her.
Out to admins: Hopefully you can restore my profile. If not, not much lost in that.
I reported him or her to admin, by going to his/her profile, so imagine was to be expected.
Now when I press on profile I get his message with all the gobbledee goop junk rather than my profile.
WHERE DO THESE FOLKS COME FROM and why DO they mess with AC so much?
Grandma, I didn't get the Reverand's attempts at scams either.
Perhaps it's the Rev's side job.
If he's looking to shock anyone he sure is barking up the wrong tree with this gang!
Thank you for flagging this. Moderators noticed these spam messages and immediately blocked that member from the forum this morning. Their account and profile are no longer active, and their posts (including messages) should no longer appear anywhere on the site.
I'm also going to remove their copy/pasted spam message in your posts below so it doesn't perpetuate their scheme.
If you notice anything else spammy or suspicious in the forum, please continue to use the report button, private message this admin account, or use the contact us form.
Thanks!
When I clicked on the rev’s profile, it only showed him connected to 1 message.
And no, I have never noticed the three dots before. Thank you. would have been much easier.
I have the same message as Geaton. Mine posted 7 hours ago and I am also requesting to have it removed from my private messages.
Thanks
I don't see any way to report this so I'm posting it here hoping you'll block them and remove this PM from my account. Thanks.
I had the kitty a while back but it’s okay now.
The team's aware of this sporadic issue with profile pages. Thanks for your patience as we work to fix it.
Is anyone else having a problem this morning?