
BrightStar® Home Care was founded to deliver high-quality care — ranging from companion care to skilled nursing services — so that all individuals can experience dignity and an improved quality of life when they need it most. We are committed to providing person-centered care that meets the unique needs of each client and bringing joy to those we serve. We call it: A Higher Standard.
Others believe we’re delivering quality care, too. We are proud to share some of the awards we’ve earned at BrightStar Home Care South Central Wisconsin, as well as those we’ve earned at a company-wide level.
There is no greater reward than the trust our clients place in us. That’s why we believe in giving you peace of mind by offering the highest quality caregivers and nurses.
Each employee at BrightStar Care® South Central Wisconsin is required to demonstrate the core values that our company upholds. These values include compassion, integrity, excellence, trustworthiness, accountability and reliability.
We recognize and understand the time-consuming challenge of finding compassionate, dedicated and qualified care professionals — whether you’re an individual or an organization. We conduct the following screening processes and practices for every employee to ensure you receive high-quality care providers:
In-depth interview to determine skills and experience
Criminal background check
License/certificate verification in accordance with state law and requirements
Reference checks
Confirm current CPR certification
Drug screening
Once screened and approved for hire by BrightStar Care, each employee goes through the next step of our process:
Competency testing and verification
State health screenings as required by law
Ensure all federal and state trainings are completed
Supervisory visits 90 days of employment and annually thereafter
In-office orientation prior to placement
Continual license status monitoring throughout employee tenure
Employee performance reviews
In addition to ongoing training by our BrightStar Care team, we also encourage all employees to pursue continuing education in order to deliver the quality care our clients deserve. We call it: A Higher Standard.