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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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Is the hospital negligent? My mom is still in the hospital going on 24 days, diluidid for pain, it was clear on her X-ray before surgery that she had degenerative shoulder findings, but no fracture indicated until after hip surgery.
You need to know how the fractures occurred. If she fell getting out of bed on her own, it’s not on the hospital. If someone was transferring her and attempted to lift her incorrectly, they definitely could have caused the fractures. This should have an incident report. I’m sorry this happened, no matter how and hope she will recover from such an unfortunate event
It sounds as if someone tried to lift her by grabbing under her shoulders. This is one reason we use gait belts even just for sit to stand assistance. If her shoulders already showed degenerative changes, this could definately cause a shoulder fracture. This is evident by the fact both shoulders were fractured at the same time. Look further into transfer techniques used in the facility and use of gait belts. Lifting under the arms can be harmful even in healthy shoulders. This could be negligence. PT
How did she get the fracture? This is the critical piece of information an attorney would need to know in order to determine whether there was negligence.
How to find out (from ChatGPT5.5):
Ask the attending physician directly:"What do you believe caused the shoulder fractures?"
"When do you think they occurred?"
"Are these fractures consistent with a fall, a transfer injury, osteoporosis, or something else?"
Ask to speak with the nurse manager for the unit where she was recovering after surgery:
Was there any documented fall, even an "assisted fall"? Did she slide out of bed or a chair? Was there any difficult transfer using a lift or several staff members? Was an incident report completed?
Request the medical records, including: Nursing notes. Physical therapy notes. Occupational therapy notes. Physician progress notes. Operative report. Radiology reports (before and after surgery).
Medication administration records. These often contain entries such as: "Patient complained of new shoulder pain after transfer..." "Patient found on floor..." "During PT..." "Unable to move left arm..."
Those details can establish when the injury likely occurred.
Ask when the shoulder pain first appeared. If she woke up from anesthesia already complaining of severe shoulder pain, that's a different timeline than if it started several days later after therapy or a transfer.
Request a copy of the incident report if the hospital acknowledges there was a fall or other event. Be aware that in many states, hospitals treat internal incident reports as confidential quality-improvement documents and may not release them, but it's still worth asking.
Ask the orthopedic surgeon who diagnosed the fractures: "Do these fractures look acute?" "Do they appear consistent with trauma?" "Could they have occurred during positioning for surgery?" "Would osteoporosis alone explain bilateral fractures?"
Red flags that deserve further investigation
The patient was fine before surgery, then immediately had severe shoulder pain. Staff cannot explain when or how the fractures occurred. The story changes depending on whom you ask. There is a gap in the medical record. There was a fall or difficult transfer that wasn't disclosed until later. If you're concerned about negligence
Don't rely only on verbal explanations. Obtain the records while the hospitalization is still fresh. If the records suggest an unexplained injury or a preventable event, an attorney who handles medical negligence can review them—many will do an initial review at no charge.
One caution: even if the fractures occurred during hospitalization, that does not by itself prove negligence. Frail older adults with severe osteoporosis can sustain fractures from relatively minor trauma, and some injuries can occur despite appropriate care. The key is understanding what happened, when it happened, and whether the care met the expected standard.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
How to find out (from ChatGPT5.5):
Ask the attending physician directly:"What do you believe caused the shoulder fractures?"
"When do you think they occurred?"
"Are these fractures consistent with a fall, a transfer injury, osteoporosis, or something else?"
Ask to speak with the nurse manager for the unit where she was recovering after surgery:
Was there any documented fall, even an "assisted fall"?
Did she slide out of bed or a chair?
Was there any difficult transfer using a lift or several staff members?
Was an incident report completed?
Request the medical records, including:
Nursing notes.
Physical therapy notes.
Occupational therapy notes.
Physician progress notes.
Operative report.
Radiology reports (before and after surgery).
Medication administration records.
These often contain entries such as:
"Patient complained of new shoulder pain after transfer..."
"Patient found on floor..."
"During PT..."
"Unable to move left arm..."
Those details can establish when the injury likely occurred.
Ask when the shoulder pain first appeared. If she woke up from anesthesia already complaining of severe shoulder pain, that's a different timeline than if it started several days later after therapy or a transfer.
Request a copy of the incident report if the hospital acknowledges there was a fall or other event. Be aware that in many states, hospitals treat internal incident reports as confidential quality-improvement documents and may not release them, but it's still worth asking.
Ask the orthopedic surgeon who diagnosed the fractures:
"Do these fractures look acute?"
"Do they appear consistent with trauma?"
"Could they have occurred during positioning for surgery?"
"Would osteoporosis alone explain bilateral fractures?"
Red flags that deserve further investigation
The patient was fine before surgery, then immediately had severe shoulder pain.
Staff cannot explain when or how the fractures occurred.
The story changes depending on whom you ask.
There is a gap in the medical record.
There was a fall or difficult transfer that wasn't disclosed until later.
If you're concerned about negligence
Don't rely only on verbal explanations. Obtain the records while the hospitalization is still fresh. If the records suggest an unexplained injury or a preventable event, an attorney who handles medical negligence can review them—many will do an initial review at no charge.
One caution: even if the fractures occurred during hospitalization, that does not by itself prove negligence. Frail older adults with severe osteoporosis can sustain fractures from relatively minor trauma, and some injuries can occur despite appropriate care. The key is understanding what happened, when it happened, and whether the care met the expected standard.
.