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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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APS is investigating me for financial exploitation and neglect that never happened. They didn't give details on who reported or anything. I'm confused because I quit 9/11 and the complaint began 9/26. Any advice is helpful.
I have been on Forum for over 5 years. I was an RN for many more. The complaint most seen and most heard about APS is that they "REFUSE to do ANYTHING" and are worthless.
If APS is opening a case here I believe that THEY believe they have good evidence of "cause". If you are innocent then that will be quite simple to prove, I would think. Be open and honest with them. This will, if your are innocent of wrong doing, go away quite quickly without evidence and with your cooperation.
People Pull the APS card Often to be malicious . If They Investigate you they come to your House ask a ton Of questions . Be Honest . People do this Often Out of spite .
APS is investigating the OP personally and wants her to turn over financial records and neglect. She was agency-employed and should not have had access to any client's finances or financial records. APS must have some reason to believe she has or had access to these thngs and exploited the elder's finances. APS is also investigating her (not her former agency) for neglecting the client's care needs.
Usually APS comes after the homecare agency and the homecare agency fires the caregiver immediately. The OP quit. This sounds very fishy to me.
If you handled your client's credit card for groceries, someone could be suspicious about some of the charges. Not saying it is fair, but when you hand someone your credit card to shop, there is always room for abuse, adding items for yourself to the basket. Not sure how they can prove it, unless it was something obvious like a gift card. I would ask your former agency about it to find out what you can and if you need a lawyer.
My coworker did prove the carer was adding her stuff to the grocery list but the authorities said it wasn’t worth prosecuting. She spoke with the agency about it but other than assigning someone else to her mom nothing was done
Really, a little more info would be nice. If they request, you can give but I am with Burnt that they need a warrant and then that would be given to the bank.
Someone is mad that you quit. Anyone could make a claim. APSs job is to investigate the claim.
I quit due to lack of hours and i was simply offered a better position with reliable hours. As I am a single mom, that is what I needed. I also had no respect for the company as there were certain clients that needed 24 hour care and they were getting maybe 3-5 hours of care. I worked for a home care company.
They have no right to investigate anyone's finances unless the person is in facility care and the bill is not getting paid.
Don't be afraid of these people. I myself have been on their radar. If they want to come into your home and look around and start inspecting financial records tell them to get a warrant. If you haven't done anything illegal or wrong, you don't have to bow down to these people and you don't have to fear them.
Simply invite them in the door and tell them that your home, your records, your accounts are open to them and you will cooperate with them fully. You will not be told who reported you. Could be ANYONE. So that's a question you do not ask. You tell me, if you say anything, that you can't imagine who might have reported you, or what personal grudge they have, but that APS may examine EVERYTHING and make their own judgement.
When we give care and manage finances we should do it meticulously with scrupulously done records, with the thought in our head that at a second notice they may need to stand up in court and you need to be PROUD of them. Same about your home and your loved one.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If APS is opening a case here I believe that THEY believe they have good evidence of "cause".
If you are innocent then that will be quite simple to prove, I would think. Be open and honest with them. This will, if your are innocent of wrong doing, go away quite quickly without evidence and with your cooperation.
APS is investigating the OP personally and wants her to turn over financial records and neglect. She was agency-employed and should not have had access to any client's finances or financial records. APS must have some reason to believe she has or had access to these thngs and exploited the elder's finances. APS is also investigating her (not her former agency) for neglecting the client's care needs.
Usually APS comes after the homecare agency and the homecare agency fires the caregiver immediately. The OP quit. This sounds very fishy to me.
Really, a little more info would be nice. If they request, you can give but I am with Burnt that they need a warrant and then that would be given to the bank.
Someone is mad that you quit. Anyone could make a claim. APSs job is to investigate the claim.
Don't be afraid of these people. I myself have been on their radar. If they want to come into your home and look around and start inspecting financial records tell them to get a warrant. If you haven't done anything illegal or wrong, you don't have to bow down to these people and you don't have to fear them.
Talk to a lawyer. The first consultation is free.
You will not be told who reported you. Could be ANYONE. So that's a question you do not ask. You tell me, if you say anything, that you can't imagine who might have reported you, or what personal grudge they have, but that APS may examine EVERYTHING and make their own judgement.
When we give care and manage finances we should do it meticulously with scrupulously done records, with the thought in our head that at a second notice they may need to stand up in court and you need to be PROUD of them. Same about your home and your loved one.
Offer coffee, tea or milk.
Good luck.