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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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We want to make sure the caretakers show us what our mother is giving away. She doesn't remember what she's given and the caretakers happily take beautiful items that we'd like to know about.
Takes pictures of her pretty’s, show pics to caretakers, and let them know if she gives anything to them you expect them to give it back to you. in other words, I know you wouldn’t want to take advantage of my elderly mother 🙄
I was told by Council on Aging not to give anything to caregivers, not even Christmas gifts. Any gift is supposed to be given to the agency to forward to the caregiver.
Do people follow these rules? Not always.
It seems that the easiest solution is to remove items of value. Why is your mom giving things away? Can you explain the situation a bit more please?
I've never heard of an agency being the intermediary...maybe it is to make sure the item is a token and not of great value. Our policy is no gifts, no tipping. We make it known for those insistent on wanting to give that we do have a staff appreciation fund that benefits all for the same reason.
Caregivers should not be accepting ANY items that mom is "giving" away. This might be considered financial abuse if the items are valuable. Might also be considered theft if mom is not cognizant of what she is doing. If the caregivers have been hired privately then you tell them they can not accept anything that mom gives them. If they have been hired through an agency this needs to be discussed with their supervisor. This is a boundary issue. I would inventory items that are of value. Remove items that have value. If possible do a video inventory as well. You can put cameras in the house so you can monitor what is going on. You can not audio record though and you can not place cameras in places where one expects privacy like a bathroom.
totally agree...and that might be the one place they stash something until they can use the bathroom and pocket it. I work for an agency and the homemaker program policy has evolved over decades. I still recall some awful situations that developed and inspired things...that we couldn't easily anticipate. For example the woman who persisted in giving her aide a sewing machine she insisted she was going to throw out otherwise...but then imposed on the homemaker to mend some clothing items on her own time...or the sisters who were going to sell their car on the open market anyhow. That never happened before or after and was a done deal before we knew about it...Less of an issue since it was fair market value...(a very old car). Any time anyone in these circumstances gives someone helping them a gift, it can have unexpected repercussions at the very least of them then expecting "special" treatment.
Totally inappropriate of caregivers to accept items. They are in the home to do a job, not to get stuff. Please make this clear to them and also remove anything you’re concerned about disappearing.
Actually, I hate to say this...but even the nicest seeming and most trusting caregivers, unless you truly know them, can be thieves...it's so easy to slip in, take something rarely used/seen and be gone with it. And no way to prove/track...so before caregivers are in your home, if you don't know them/they are from an agency take all the valuables out. I know we nice people would feel it makes us look untrusting of them...but at our house...I am very grateful for a door with an exterior, key required locking knob. We have to keep my pup in here because there is no way mom can handle her and she could let her out. So I have all the good stuff locked up in here.
This shouldn't be happening. Your Mother is obviously a very loving, generous person, but her personal belongings should remain with the family. I would speak to the caregivers and tell them that the family is sentimental about her belongings and ask that they refuse her "gifts." If there's anything of value (jewelry, for example) I would quietly remove these things - before they're gone. This needs to be addressed immediately. Good luck to you.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
in other words, I know you wouldn’t want to take advantage of my elderly mother 🙄
Do people follow these rules? Not always.
It seems that the easiest solution is to remove items of value. Why is your mom giving things away? Can you explain the situation a bit more please?
Best wishes to you and your family.
This might be considered financial abuse if the items are valuable. Might also be considered theft if mom is not cognizant of what she is doing.
If the caregivers have been hired privately then you tell them they can not accept anything that mom gives them. If they have been hired through an agency this needs to be discussed with their supervisor.
This is a boundary issue.
I would inventory items that are of value. Remove items that have value. If possible do a video inventory as well.
You can put cameras in the house so you can monitor what is going on. You can not audio record though and you can not place cameras in places where one expects privacy like a bathroom.