I truly do not have a problem with her eating one meal, but she eats breakfast, lunch and dinner. I think what has sent me over the edge as of late is that she will put items on the grocery list that she does not give my mom. She will prepare them for herself and never offer it to my mom. I know this because we have cameras in my mom's home for her safety when she is left alone for short periods of time. I have noticed that she will also bring her clothes to wash as well. Understand that my mom speaks very little English and she will not ask her for much of anything. I feel that it is out of fear that the caregiver will be mean to her. My mom is also on a fixed income. Not that we don't supplement when needed. However, I do not feel we should have to provide 3 meals for an agency's employee. And...yes the agency has been made aware of the issue. As far as I can tell, it has not been addressed. Should I address the caregiver?
Is this a live-in caregiver? I had a live-in for my SO & used an agency.
In addition to a bed & storage for her belongings (she used a 2nd bedroom, so that was no problem), I was responsible for the following:
1. provide food for all meals, including food she specifically wanted for herself, except hard-to-come-by ethnic food or extravagant items (she had none). She was entitled to that & didn't have to offer it to him. I did most of the grocery shopping, but she'd occasionally get a few things on her own. I was expected to pay for that, but she used her own money. My SO liked McDonald's & so did she, so I'd get lunch to go for the 2 of them - I paid. She was responsible for preparing meals & sometimes made something for just herself. Still, we often all ate together, & she had no problem adding me to her meal duties.
2. provide her a way to wash her clothes, so of course she used my washing machine. She washed her clothes separately.
3. give her time off for meals & other breaks during the day. My SO's caregiver was on duty from 8 a.m. to 9 p.m.. It took a few days to get into a semblance of a schedule, but it was never like she was punching a clock.
Maybe I was lucky - she was caring, compassionate, helpful, & more - everything you'd want a caregiver to be. But she also liked me as a client.
I lived with my SO & realize your experience is different. The most important thing is to know the specifics of your contract, then you can decide if she's taking advantage of your mother.
If the caregiver shops for food as part of his or her caregiving duties, the caregiver should not include any items for himself or herself. Ask for receipts, and check to ensure that all of the items are for the person being cared for.
If the caregiver wants to BRING items/ingredients to prepare a meal and share the meal with the person for whom he or she is providing the care, that's a different story.
It is because of stories like this that I hesitate to hire a caregiver for my early-Alzheimer's mother. But when that time comes, I will be installing cameras throughout the house. We definitely cannot afford to pay for a caregiver AND feed that caregiver all three meals, let alone one meal!
Your mother is not in a good position to negotiate these specifics b/c she does not want to jeopardize the care she is getting.
Take charge of this situation for your mother. It is a good way for you to help.
We were grateful and very happy to have Louise for my mother. We paid for any
meals Louise ate while on duty. Generally these were delivered to the condo. I know Louise did laundry but I don't know if she brought her own.
NOW as to my MIL; Worker was welcome to fix her meals with MIL - once a can of corn is open or mashed potatoes mixed it is no big deal for one meal; and do the laundry ( generally the women came in 6-8 hour shifts) Then one started
bringing her kids, ordered enhanced cable services, and started running her home sales business from the family home. That was too much and we replaced her as soon as possible. A clear understanding needs to be worked out before the employment starts if the contract for care does not address that issue.
It's entirely up to you how you want to handle it but if she were to quit, who would you get in her place? My dad's caregiver went above and beyond and that should be appreciated and it was in my situation. The things they have to deal with can be unbelievable. I still keep in touch with a couple of my dad's caregivers and he passed away January this year.
For the record, childcare is incredibly hard to get in my area, especially after covid. Fringe benefits are great, but they Need to be discussed upfront, and often included in their contract. This gives both parties the foothold to have needed discussions if/when the time comes. I also added that we'd revisit my contact annually in order to have a scheduled talk/renegotiation about things exactly like this.
I don't think you're being unkind, or out of line, especially with food and water prices what they are.
The message should be that she is welcome to eat what mom eats while she’s at work. But as far as special requests, she gets to choose among a variety of complimentary beverages and small snacks.
I had a caregiver call me at work saying there was an emergency and that I should come right away. She wouldn't tell me what the emergency was, so I drove the 40 miles back to mom's place only to find out the fat pig said we didn't have enough food in the fridge. She was fired on the spot.
So was the gal who made my aunt move into the guest room, then proceeded to ruin my aunt's bedroom furniture. Out you go! Don't try and explain.
So yes, address it with the caregiver in the form of a written list of dos and don'ts and send the agency the info. But do look up the law about if you have to provide them breaks, etc. based on the duration they stay. I would also ask the agency for a new caregiver. This is not one that's going to really be there for her when she needs it. She's someone who will continue to figure out how to take advantage.
On the other hand, if this is a caretaker who does her job well, and your mother likes, then you can make some concessions, because good care is very hard to find and keep. That said, this is a discussion you should have with the caretaker, describing what irritates you the most. My mother loved company when she was eating. So for instance, "I love that you keep my mom company during her meals, and we don't mind sharing the food at all, but if there are extra items you want here, you should bring them from home".
The bottom line is think long and hard at what exactly is bothering you most. Is it the extra money you're spending or the fact that she is bold enough to do these things without asking? If you can convey your concerns without being confrontational, then I think you will feel much better, and she will not over-reach in the future.
The agency told me we are NOT obligated to feed people so now she brings her food from home. My mother is also cognizant and told her we did not appreciate (or I did not appreciate) her eating our food.
I think you should definitely address her and the agency again about this. Explain that is NOT part of the contract and your mother is on a fixed income. She is also taking advantage of the situation with the laundry if she did not ask your permission first.
If your mother seems to be frightened of this woman, that’s an entirely different matter. If that’s the case, you should have replaced her as soon as you detected this. But you have cameras in the house watching her every move so if there are sharp words or verbal abuse, you should see some evidence of it on the camera footage even if there is no sound.
Why does doing her laundry bother you so much? Is it really that much extra expense for you or your mother for her to do an extra load of laundry or two while she is doing your mother’s laundry? And if you don’t want her to do these things, why don’t you tell her what you would prefer she do and not do instead of calling the agency she works for and complaining?
She’s with your mother practically every waking hour. This woman is simply trying to get her own normal activities of daily living done so she can ho home and relax and sleep before she shows up to feed your mother breakfast, lunch and dinner, change her sheets, entertain her etc. Try to start thinking of her as a member of the family and ask yourself if you would be so put out if it was a relative you were paying to take care of her. In these post pandemic economics, you are lucky if she is hanging in and perhaps taking a little advantage of the knowledge that she is pretty much indispensable as far as you are concerned.
This woman isn't a member of the family. She's a hired contractor. When you start thinking of care givers as part of the family, unless the person has great boundaries, that causes all sorts of problems.
Don’t engage her directly. Arrange to have a replacement in place first and then call the agency to inform them of problems and fire her. If you engage her now, she might be abusive to your mom.
Let's face it finding reliable caregivers especially after a Pandemic is no easy feat.
I believe in hospitality. Other's wrote your mother would not have to eat alone.
It's so touching, even though my mother has dementia, she never picks up her fork until I join her at the dining room table. It's important to have company when one eats. Basically, this caregiver has to eat. If she's order fillet mignon and charging it to you that's a different story.
There may be more benefits than drawbacks. I make sure I sit with my mother at every meal. Now I realize that I am a family and your situation is employer/employee but at this stage of the game, I call it the last mile, food is one of their major enjoyments. I think I would like someone to join me rather than eat alone and serve me.
If you think that the caregiver would be mean to your mother than by all means you should NOT employ her. Everyone is scrambling for good help so to speak and you have decide if the benefits out way the problems.
The agency probably figures, you don't like it there's 100 other people that are looking for a caregiver.
Your home is not a laundromat. I would speak up about that. You need to have a "Come To Jesus" meeting with the caregiver and tell her the things that are going good but inform her that other "things" should they continue would be a deal breaker.
Let's face it caregiving work by agencies is backbreaking. They are underpaid, overworked and short staffed. The franchises make the $$$. Usually immigrant women or women of color do this work. The immigrant women also take care of their parents and do not put them in nursing homes. I respect them and also think they should unionize and be paid at the least nothing less than $35 per hours plus gas, continuing education, uniform allowance. Ireland and China are turning this into a highly regarded profession.
It's shouldn't be let the immigrants do it they'll lucky to have a job. This is the Lord's work. Look at what athletes get paid. Did you know it takes more hours to attend school for a certificate in dog grooming than it does to become a caregiver. It shows what we value in this great country. I love America but there are certain things we could improve.
After WWII the elderly became discarded and less valued. Gone are the days when people rose to their feet when an elderly person entered a room. The immigrants respect their elders but you/me also have the responsibility to protect them.
It's time for a meeting...Amen!
What this caregiver has been perpetrating is theft, and it is simply unacceptable. No one takes anything without asking or being offered. It is a poor representation of herself, her ethics, and her character. It also poorly represents the agency that she works for.
This ridiculous level of overreacting will surely accomplish absolutely nothing.
What happens next? There's not going be an agency who can send the OP's mother the perfect caregiver. Sorry, but nobody is getting 'Downton Abbey' quality servants or a geriatric-care Mary Poppins for what care agencies pay.
Unless a family or individual is willing to pay what private caregivers like myself demand, the quality of service they expect for their "loved ones" and the quality of person they want to provide it is pretty much unavailable for the insult wages a care agency pays its help.
Minimum wage = Minimum quality.
You get what you pay for. Agency-hired caregivers can easily walk away with no doors hitting any parts of their bodies upon their egress from a care position. They simply go to the next low-wage, crappy position. Sometimes they get lucky and work for a family who doesn't have unreasonable and unrealistic expectations.
I've been in homecare for almost 25 years. Many of those years were agency-hired. Let me give you a little tip about hiring care.
If you're using an agency and insurance is paying, make a little deal on the side with the caregiver. Drop her an extra Benjamin every week in cash. Then watch how fast she stops eating mom's food. You'll be amazed by how little time she spends on her phone. There is almost always a marked improvement in the attitude and appearance of the clients too. They will usually look and smell better. The house usually does too.
Well worth the investment of paying on the side.
We had a live in caregiver who ONLY cooked foods she liked and wouldn't give my parents anything if they didn't want it - spicy foods from her culture. So I would make food for them and she would give them small portions and eat the rest herself. That was NOT ok.
You may need to look over the care plan/contract before making any decisions, as there may be an agreement in place for her to add food for herself. Maybe your mom told her she could?