Mom has been filling the voice mail box w long demanding angry delusional messages. She lost her hearing aids and can't hear hardly at all so can't hear me on the phone when I do pick up. I have taken up to unplugging my phone but I need it to work for emergencies related to my broken foot. I finally had staff remove the phone in her room. Staff will help her make a call if she wants from the front desk. What have others done w abusive demented parents telephones at this stage?