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Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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Molly, contact your department of transportation, they should be able to help you with a name.
Once you have sent the complaint in writing, you can then contact local TV stations about the treatment. But you have to put it in writing or it gets zero consideration.
You would contact your local DMV office. Many are open now so you may be able to walk in and ask for a supervisor. Ours has officers in the office. Maybe you can ask one of them.
Thanks JoAnn. Several people who live in Naperville said they no longer go to Naperville DMV because it has "gone downhill" and I wish I had known that earlier.
As you most certainly were not on the "road test" with agent and the 84 year old senior, you have only the word of the senior that the road agent was abusive. More details of what the senior told you about SPECIFIC abuse would help. You are left, of course, with the option of requesting another test with another agent if this one was failed, which I can only guess may have been the case? The Senior also has the option of contacting supervisory staff, but there had best be some few exact details of abuse included. Wish you luck. I think everyone of every age is made anxious by testing; it plays into many failures. However, there is a responsibility to the public at large to keep things safe as they can be kept.
Also, you don't give many other details but it would be helpful to know what they did to him/her exactly. Were they not able to get their license renewed? It would also be important to know if this senior is recounting this incident to you or if you were there when it happened and witnessed it. I'm only bringing this up because, at 84, it is not out of the realm of possibilities that their account is "not accurate" so please be aware of this before you lodge a complaint. Having driving privileges revoked is a flashpoint with almost every senior. Even if you don't "see" any cognitive problems, there is always a first time when it becomes more evident. Been there, done that with my own family members. Bless you for advocating for this person.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Once you have sent the complaint in writing, you can then contact local TV stations about the treatment. But you have to put it in writing or it gets zero consideration.
has "gone downhill" and I wish I had known that earlier.
More details of what the senior told you about SPECIFIC abuse would help. You are left, of course, with the option of requesting another test with another agent if this one was failed, which I can only guess may have been the case?
The Senior also has the option of contacting supervisory staff, but there had best be some few exact details of abuse included.
Wish you luck. I think everyone of every age is made anxious by testing; it plays into many failures. However, there is a responsibility to the public at large to keep things safe as they can be kept.
Also, you don't give many other details but it would be helpful to know what they did to him/her exactly. Were they not able to get their license renewed? It would also be important to know if this senior is recounting this incident to you or if you were there when it happened and witnessed it. I'm only bringing this up because, at 84, it is not out of the realm of possibilities that their account is "not accurate" so please be aware of this before you lodge a complaint. Having driving privileges revoked is a flashpoint with almost every senior. Even if you don't "see" any cognitive problems, there is always a first time when it becomes more evident. Been there, done that with my own family members. Bless you for advocating for this person.
Doesn't excuse or justify abuse, mistreatment or any behavior beyond complete and total professionalism though but, could explain.