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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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I recieved a letter from the VA turning us down due to income but when I looked they had taken her IRA income which was listed at 1000 a year and treated it as 12000 a year which was sooo frustrating as the flipping IRA balance was only 2300. So, i calmly corrected them, called and followed the directions. She was then immediately approved. The good news is we submitted Oct 29 2014 so this all only took 5 mos and she will begin receiving her money in May. We were told a year. Here is where it gets weird and complicated and VERY frustrating.
When I was going through the process and speaking to pension specialists on the phone, I was told which forms to complete AND they were sent to me by mail. THEY sent them to me. Also, they told me to document, document, document. That it was better to overdocument because if anything was missing at all it would delay it, take it from the fast lane pile and go to the bottom of the pile of non fast lane files. This reiterated when I met with the COMMANDER at the DAV. So, what i sent was two inches thick and when reviewed by the DAV said to be correct and the DAV put it in order. It was more work than you can ever imagine.
But the agent working the case, while nice enough, and herself a vet, told me there was too much and no one would read it, it was useless. All they wanted was the info, NO DOCUMENTATION. I coukd have sent completed forms only weeks before. And, the one form detailing medical expense, including miles driven, sent to me by pension specialists to be completed, needed to be from the date submitted, not the year before. Huh? How in the heII us that possible? I have no idea what future expenses are, only past, and the EZ form askes for last year and next year. This all dies not jibe and why this is important is it is causing her monthly benefit to be half what it should be because we cannot show those expenses.
This makes no sense at all. Is this the same person who took an annual income and converted it to monthly while taking one beneath and above it entered the same, exactly, and used that number correctly? So, a word of caution.
Get good advice from a good agent. My confidence is shaky in this persons explanation right now as she is sending me the same flipping form for future medical expenses. I am so frustrated. Her explanations made no sense, I am sorry. There were too many conflicts regarding what I was told and what I am being told now. My mom gets 1240 a mo in soc sec and is paying 1400 to a caregiver, and that is not enough to get her the highest amount? Huh? Before medicare prem and medicine and dr costs, etc. also they told me prior that she could submit for prepaying her funeral expenses, hearing aids and so forth. This agent says no.
Frustrating. But i am getting back the cost of dads funeral and cemetary plots less small ins, policies. That helps. There was another form for that which I did not have but completed and faxed. So much confusion.
What a miserable experience. Our government at work or whatever. You have more patience than I. After my first 2 phone calls, I told my Mother it is just not worth it.
I think that they bank on that, or I am jaded somewhat. There is NO reason that the one number would be added in as a monthly amount and the other two as annual amounts and the bad part is one of the other amounts was $8, it was her annual interest from the bank. If they had added that by 12 the impact would have been negligible, but no, they added the 1000 by 12 and blew her income up. With a balance that in no way shape or form supported it. FRUSTRATING.
I have been waiting since August 2014 to hear about my mother's application for Aid and attendance. I finally called after receiving 2 letters this year saying that they are still processing her claim. I was told by the young lady on the phone that the only action that had been taken so far was that Social Security did verify mom's income from them. Due to my mother's age (86) she told me to fax a letter asking for her claim to be expedited and to explain that she will be out of money this year. The Pension Management office does not take phone calls. I know that once approved the claim will be paid retroactive to the date filed, which will really help if true. Keep plugging away and don't give up! It is a benefit earned!
No, we are approved and moms money starts in May. And I think she will niw get the highest payout. For a baffling stupid reason, but whatev! However can i say that you have another recourse and that is contacting your state senator. They do not like to have that spotlight. Also, since you have the fax number to the office handling your case and a case number, I would fax them and bug them. Horrible. We are aporoved and done after five mos. How unacceptable for you.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
When I was going through the process and speaking to pension specialists on the phone, I was told which forms to complete AND they were sent to me by mail. THEY sent them to me. Also, they told me to document, document, document. That it was better to overdocument because if anything was missing at all it would delay it, take it from the fast lane pile and go to the bottom of the pile of non fast lane files. This reiterated when I met with the COMMANDER at the DAV. So, what i sent was two inches thick and when reviewed by the DAV said to be correct and the DAV put it in order. It was more work than you can ever imagine.
But the agent working the case, while nice enough, and herself a vet, told me there was too much and no one would read it, it was useless. All they wanted was the info, NO DOCUMENTATION. I coukd have sent completed forms only weeks before. And, the one form detailing medical expense, including miles driven, sent to me by pension specialists to be completed, needed to be from the date submitted, not the year before. Huh? How in the heII us that possible? I have no idea what future expenses are, only past, and the EZ form askes for last year and next year. This all dies not jibe and why this is important is it is causing her monthly benefit to be half what it should be because we cannot show those expenses.
This makes no sense at all. Is this the same person who took an annual income and converted it to monthly while taking one beneath and above it entered the same, exactly, and used that number correctly? So, a word of caution.
Get good advice from a good agent. My confidence is shaky in this persons explanation right now as she is sending me the same flipping form for future medical expenses. I am so frustrated. Her explanations made no sense, I am sorry. There were too many conflicts regarding what I was told and what I am being told now. My mom gets 1240 a mo in soc sec and is paying 1400 to a caregiver, and that is not enough to get her the highest amount? Huh? Before medicare prem and medicine and dr costs, etc. also they told me prior that she could submit for prepaying her funeral expenses, hearing aids and so forth. This agent says no.
Frustrating. But i am getting back the cost of dads funeral and cemetary plots less small ins, policies. That helps. There was another form for that which I did not have but completed and faxed. So much confusion.