I applied via phone as a new applicant for my son. They called me and informed me that the will send application but nothing was sent as well as no cooperation from any help line. they keep giving me phone numbers with very rude workers who put you on hold for hours. I have no idea how to apply for my son sinc ethey keep asking to call application number and leave information there. I just wanted to apply and the ihss people are giving me a very rough time. So tired of their rude and carefree behavior.
What I don't understand is a procees that is supposedly designed to help requires the needy or disabled person to navigate a system that one would have to be an expert in law and social work to just apply.
Your regional case manager should help you, not just give you numbers.
A social worker should come to your home.
Is he already on SSI?
SSDI?
Or do you know?
Is he receiving a monthly income from the government yet?
...
That may not be the same as a social worker/case manager for SSI or welfare recipients.
Do you know?
How did you obtain the Regional Case worker?
What services/benefits does your son have?
Call 211, ask for the MediCal office.
If so, are you a senior?
Is the IHSS for your son?
Does he live with you, or alone?
How long have you waited for the forms to arrive? over two weeks?