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My father has been living in a LTC facility for 16 months. For the past 3 months, it’s been on lockdown. I used to visit my dad every day - most times for 3 or 4 hrs, but since March, no visitors, no activities, no entertainment. NOTHING IS GOING ON. I FaceTime him as much as possible and still talk to him on the phone every day, but there’s no doubt that it’s lonely and isolating. Besides that, my father contracted COVID a month ago and is now in a quarentined unit. He had very mild symptoms (which was good) but he still had it and as a result, he’s further isolated now that he’s in the quarentined unit (an area the is closed off for any resident who tested positive). The facility hasn’t retested him to see if he’s negative. They told me that residents who previously Tested positive are not on the list of who needs to be retested (according to the CDC). There is no end in sight as to when I will get to actually see him. The facility that he pays roughly 14,000/month for has completely changed as a result of this Covid nightmare. Nothing is going on and residents are expected to be satisfied with independent activities. Employees who work there get to go home, go shopping g, and do whatever they do before coming in the next day for work. They get screened but why can’t I go through the same screening to be able to see my father? I barely get updates on his status and I can’t check up on him (in person) to make sure that he is emotionally well. Is it wrong of me to expect more of an explanation as to why there hasn’t been a reduction in his monthly bill? How do I handle this?

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My mom's memory care hasn't reduced rent and I would not expect it. They have been so overwhelmed with this virus and as we know the LTC's were the last to get PPE. God bless all of those caregivers who hung in there to care for our families!!! I know mom gets bored and misses the entertainers that used to come in. Mom tested positive and beat covid at 96! Covid has changed everything everywhere and I'm grateful every day for what they did to keep residents as safe as possible. I am able to talk to her daily on her own cell phone and she is back to her bored complaining self. Bless those caregivers. They probably saved my life just as much as the saved hers. Oh, and the good thing about dementia, she doesn't remember if I was there today or 3 months ago. Take the blessings where you get them.
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They raised the daily rate for my wife from $300 to $330, said it was increased cost of PPE.
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FloridaDD May 2020
Did you have a contract?   Does it allow this?  I do see how some things cost more, but a contract is a contract
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See my note on your other thread to this effect.
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why would there be a price discount? do you shop? everything has gone up, there are fewer caregivers and those who are are RIGHT to demand a premium. be grateful
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FloridaDD May 2020
I think that once the federal unemployment of 600/week runs out on July 31, there will be plenty of people looking for caregiver work.  The trick will be holding out till then.  Untill then, people may have to pay off the books (which I do not like to do)
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No reduced rates, actually had an increase.
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I understand your frustration. Group situations make it hard to control exposure to diseases, especially airborne diseases like COVID-19. Since staff have been educated and rigorously screened, they care for the residents as essential workers. The facility has no control over "visitors" - wearing an N95 face mask, maintaining social distance, keeping their social contacts outside of work limited... - which makes visitors a huge liability. Any visitor can come in and have the virus without showing any signs or symptoms. It only takes a touch to a loved one who will than transfer the virus to their face or other mucus membranes. With all the increased measures for hygiene, distancing,.. the facilities tasks have increased. Do not expect any reduction in his payment.

For now, you will not be able to see your father in person. Be creative in finding ways to communicate your love. Try "window visits" where your loved one is next to a first floor window and you talk on the phone while seeing each other. Ask the facility if they can set up online meetings so you can talk and see each other. Send letters and pictures.

When all people are either positive for the antibodies or have been vaccinated, then we will be able to see each other in person again.
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My mom is in assisted living since 2017. They just informed us that her monthly cost is increasing $800 bcuz she needs more assistance. Well yes bcuz she is isolated and depressed. Has dementia but lucid just about every other day.....
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I am grateful (as always) to the caring staff, but angry at the facility for these unyielding, one-size-fits-all policies for the Covid virus. My mom is 91 and in a memory unit. She had symptoms, was tested for the virus (positive) and immediately placed on Z-PAC treatment (ezythrimiacin, zinc, hydrochloroquin). Symptoms disappeared and she later tested negative. Still we are not allowed to pick her up at the door to take her out for a visit.

Everyday, we wave to mom thru the closed window...she no longer knows how to use the phone so we can't talk to her. We are not allowed to have the window open. Mom is confined to her room, alone, bored, loosing her mind and body.

Before the lockdown in March: Mom could walk on her own (though we discouraged it). Mom called us and picked up the phone when called. She loved meal times in the dining room where they played Mitch Miller and everyone sang along as they ate. Mom loved the music and Bingo in the common room. All of that is gone as everyone is confined to their rooms just like in a hospital but w/o visitors.

Today my mom can't operate a phone. She cannot even stand up as she is so weak. Her teeth are missing (probably thrown out in the trash w/ paper plates the meals are served on), and she is down to 97 lbs on her 5'5 frame. She sailed thru the virus but the isolation is killing her. The staff tells me all of the Memory unit residents have stopped eating since lockdown.

Why are we locking down people who are losing their minds. The isolation is speeding up the process. I think loved ones of these inmates are OK with them dying but dying alone is heartbreaking for all. In July the facility will review their policies. Will anything change? Will Mom recognize us or even live long enough till we can touch her and talk to her once more. They let out convicts for their health but keep our elderly locked up & dying from the isolation. I am ANGRY and telling me that we all must sacrifice at this time does not help. We are not equally "all in this together". I don't know if the CDC is pushing this, the Government regs, the facility, malpractice lawyers or what. But it is wrong and sinful to isolate these dying souls in the memory units.
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SusieQ55 May 2020
I feel your pain and am experiencing the same thing! they only care about their physical health minus teeth, feet, and hair! I am not allowed to take her out for Dental or podiatry appointments and they dont care if feet or teeth become a problem!! Im afrain they will be jailed till a vaccine I dont know why we cant enter in full PPE to take care of essential health related issues or for any reason really even once a week!!
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Just curious--is the place quite "luxurious" or are you in an area where everything is very expensive? $14K/month is over twice what my mother paid in SW Ohio for long-term nursing care in her facility.
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worriedinCali May 2020
The cost of living in Ohio is very low compared to many other states which is probably why your mother paid so little. In CA, AL is the same cost as a nursing home in Ohio.
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At my FIL's indy living, we are expecting a rent increase before the end of the summer.
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