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Are they experiencing any memory loss?
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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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You are visiting someone with dementia and nh administrator wants to restrict your visits? And wants you to not talk to the other visitors.
Hmmm ...
My mother's nursing home encourages visitors. I've talked to other visitors but mostly I talk to other residents (and my mom, of course). No one has ever suggested I shouldn't.
So I am with Pam in suspecting you are doing something that upsets people. Cut it out. Play nice.
The NH can set non-family visiting hours. They really can't tell you who to talk to or what to say ... free speech and all that, you know ... but they have a responsibility to provide a calm, caring environment for their residents. If you are only talking in a quiet respectful way that does not interfere with a visitor's visit with their loved one, I doubt you'd be in trouble.
So never mind what your rights are ... back off and behave!
The Visitor, We have seen and heard of SO MUCH bad behavior by professionals, patients, family and friends that we can get cynical.
If you are being appropriate, then I too would wonder what was going on. The nursing home I visited most often let visitors in all day and evening. Give us a little more information about the situation. Is this person being treated well as far as you can tell? Could it be that their family doesn't want you to be in contact?
If you are concerned that something hinky is going on, you could do a little research. Go to a nearby Senior Center and get an appointment with the social worker. He/she should be familiar with the reputation. You can also find out who the nursing home Ombudsman is, and chat with him/her.
Thevisitor, are these general rules of the facility, or are they special rules for you? How do you know that you are not supposed to talk to other visitors? Is that on a list of rules somewhere or are you being singled out?
If these are general rules of the place and they are a hardship for you, discuss your special needs with the administrator, and if necessary, get the ombudsman involved. If you work and those restricted hours would mean you couldn't see your friend, you should be able to work out some off-hour times you can come. As general rules, they don't make any sense to me, but if that is what they are, try to negotiate around them.
If other people can visit in the evening and on weekends, why do you think you are being singled out? Do you think there is some basis of discrimination going on here? Are you a minority in that community?
Thevisitor, it could be longer hours are offered to family, but for friends visiting the facility needs to limit the visitor hours.
Many hospitals do the same thing. Right now, because of the flu season, visitor hours are limited, no more than 2 visitors in a room, and no one under the age of 16 can go into a patient room.
Even a visitor who behaves can be a disruption if they are there too often or for too long, or if someone has a large family or circle of friends who visit often. Meals, baths, exercise etc is all scheduled, so too many visitors can interfere with that. And some residents share rooms and need their quiet time and privacy.
They should not be preventing visitors in general. Usually you walk in and ask at the desk - hey where is Mr. or Mrs. So-and-so and they will tell you the room, since you already know the person is there. They usually work by exception - let's say someone has asked for no visitors, they will flag that, or even give the person an alias or code word to keep unwanted visitors out.
Can you think of any special circumstances in this person's case? Do you get along with the person's family?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Hmmm ...
My mother's nursing home encourages visitors. I've talked to other visitors but mostly I talk to other residents (and my mom, of course). No one has ever suggested I shouldn't.
So I am with Pam in suspecting you are doing something that upsets people. Cut it out. Play nice.
The NH can set non-family visiting hours. They really can't tell you who to talk to or what to say ... free speech and all that, you know ... but they have a responsibility to provide a calm, caring environment for their residents. If you are only talking in a quiet respectful way that does not interfere with a visitor's visit with their loved one, I doubt you'd be in trouble.
So never mind what your rights are ... back off and behave!
If you are being appropriate, then I too would wonder what was going on. The nursing home I visited most often let visitors in all day and evening. Give us a little more information about the situation. Is this person being treated well as far as you can tell? Could it be that their family doesn't want you to be in contact?
If you are concerned that something hinky is going on, you could do a little research. Go to a nearby Senior Center and get an appointment with the social worker. He/she should be familiar with the reputation. You can also find out who the nursing home Ombudsman is, and chat with him/her.
If these are general rules of the place and they are a hardship for you, discuss your special needs with the administrator, and if necessary, get the ombudsman involved. If you work and those restricted hours would mean you couldn't see your friend, you should be able to work out some off-hour times you can come. As general rules, they don't make any sense to me, but if that is what they are, try to negotiate around them.
If other people can visit in the evening and on weekends, why do you think you are being singled out? Do you think there is some basis of discrimination going on here? Are you a minority in that community?
Many hospitals do the same thing. Right now, because of the flu season, visitor hours are limited, no more than 2 visitors in a room, and no one under the age of 16 can go into a patient room.
Can you think of any special circumstances in this person's case? Do you get along with the person's family?