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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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There are no more real landlines anymore. It's all internet now. You can get him a regular home phone that's just a phone from whatever company provides his cable tv and internet.
All above has been well explained. One difference between the old true land lines and the new service through an old corded phone set is that the phone won’t ring indefinitely. When I was growing up, my mom told me to never hang up before the ninth ring because the person might have trouble getting to the phone in just a few rings. The new “landline” is digital and goes to voicemail after just four rings. My Dad got upset and claimed I didn’t let it ring long enough and didn’t understand that it was not my choice and that I had not hung up. Additionally even though I would hear it ring at my end when I was calling him, it would only ring once or twice at his end. I tested it many times! My dad was always calling me to ask me if I had tried to reach him because he heard the phone ring. Very frustrating. Maybe tell your loved one that you will call a second or third time if you don’t reach them on the first try.
What? If he doesn't already have a landline provider, why start now? If there are any landline providers, I think it is regional. Just type Landline phone service in your search bar. I would go with the original AT&T, once "Ma Bell" if it is available.
Honestly, I don't know how you live if you don't "trust" cell phone companies. What do you do for phone service? Do you have a phone? Can that be used for your father?
There are some wonderful options available for seniors, such as the RAZ phone or GrandPad, and even something called Jubilee TV, which allows you to interact with your seniors through their TV.
If your father still has access to a traditional copper landline through the local phone company, that would be my first choice. They tend to be very reliable, especially during power outages (assuming it's not a cordless phone).
If traditional landlines aren't available anymore, I've heard good things about:
AT&T (where available) Frontier CenturyLink/Lumen Brightspeed (in some former CenturyLink areas) Spectrum Voice or Xfinity Voice if he already has cable service
If reliability during emergencies is important, I'd also recommend:
Using a corded telephone rather than relying only on cordless handsets (corded phones can continue working during power outages if the line itself has power). Keeping a simple backup cell phone in case there's a service outage.
Before choosing a company, ask:
Is this a true landline or internet-based (VoIP)? Will it work during a power outage? Is battery backup included if it's internet-based? For many older adults, simplicity and reliability are more important than extra features.
One thing I'd add, especially for an elderly parent, is to ask whether they have a medical alert system. Many of today's systems work over either landline or cellular service, and if they're considering changing phone providers, it's worth making sure the alert system (if they have one) will remain compatible.
Very helpful. Thank you for suggesting a corded phone! That's so very important and he does still have a traditional land line connection available but local phone companies are not helpful
If your father has any hearing loss issues, he may qualify for a clear caption phone. It looks like a traditional landline phone, but I don't think it requires an actual landline.
My mother had one. It doesn’t require a landline. It was reliable unless wifi is down. That happened in her case and it took awhile to get Verizon to come to put the cable back when it fell off the roof.
The close captioning was very helpful. Some people get impatient with the relay time, it takes awhile to communicate on a phone like this. But for someone with profound hearing loss this is a useful tool.
AT&T is indeed phasing out landlines by fall, so I'm told. The loved one I now care for, my brother, has had an AT&T landline for decades, but I also bought him a Straight Talk wireless cell phone awhile back, which he has gotten used to, so the loss of the landline will I hope be tolerable. (He doesn't have or use WIFI.) I was concerned, knowing nothing about Straight Talk, but it's been five years and no problems. No complications either. Maybe it's something you could try if other options offered here don't work. Good luck.
Internet companies may "bundle" a Landline with either internet and or cell phone plan. So if he has internet check with the company and see what is offered. I think CAPTEL (phone for those with hearing problems) uses internet connection not a traditional land line connection
We still use landline telephones in our home because it is so much easier to use than a cellphone, one in each room so easy to find, especially in an emergency. If I dial 911, our address will automatically appear on the emergency dispatchers screen, and even if I couldn't speak (let's say having a stroke) the dispatchers know how to react, and help is sent out. With a cellphone, the dispatcher sometimes only gets the location of the nearest cell tower. Time is of the essence.
Love the clarity of landline to landline, none of that background noise or sounding like one is calling from inside of a metal trash can sitting out in the middle of traffic. Our landlines (and one cellphone that hubby uses) are bundled with our internet service with Verizon. By the way, I am typing this on my computer, if I tried to use a cellphone I would be typing, erasing, typing, erasing, etc. as I have age related hand tremors.... so it can make for some interesting texting :0
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
do your homework.. I see commercials for AARP; friends say it's a good membership to have. Ask them about phones too.
AARP.org
I'm going to get a subscription..$15 a year?
If there are any landline providers, I think it is regional. Just type Landline phone service in your search bar. I would go with the original AT&T, once "Ma Bell" if it is available.
Honestly, I don't know how you live if you don't "trust" cell phone companies. What do you do for phone service? Do you have a phone? Can that be used for your father?
There are some wonderful options available for seniors, such as the RAZ phone or GrandPad, and even something called Jubilee TV, which allows you to interact with your seniors through their TV.
Forbes rated Community Phone the #1 landline company for 2026
https://www.communityphone.org/residential/best-home-phone?campaignid=22930102728&adgroupid=189677812074&adid=777983019739&utm_term=best%20landline%20phone%20service&utm_adgroup={adgroupname}&utm_campaign=search_consumer_nonbrand&utm_source=google_ads&utm_medium=ppc&hsa_acc=2689492362&hsa_cam=22930102728&hsa_grp=189677812074&hsa_ad=777983019739&hsa_src=g&hsa_tgt=kwd-10628199158&hsa_kw=best%20landline%20phone%20service&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=22930102728&gclid=Cj0KCQjw7eXTBhDBARIsAKF-w44YKz9RVXOJZmgHkY3fbOnYGGjmaclwbTk_kChSbcVD9Yj2Jp8DvJgaAooWEALw_wcB
If your father still has access to a traditional copper landline through the local phone company, that would be my first choice. They tend to be very reliable, especially during power outages (assuming it's not a cordless phone).
If traditional landlines aren't available anymore, I've heard good things about:
AT&T (where available)
Frontier
CenturyLink/Lumen
Brightspeed (in some former CenturyLink areas)
Spectrum Voice or Xfinity Voice if he already has cable service
If reliability during emergencies is important, I'd also recommend:
Using a corded telephone rather than relying only on cordless handsets (corded phones can continue working during power outages if the line itself has power).
Keeping a simple backup cell phone in case there's a service outage.
Before choosing a company, ask:
Is this a true landline or internet-based (VoIP)?
Will it work during a power outage?
Is battery backup included if it's internet-based?
For many older adults, simplicity and reliability are more important than extra features.
One thing I'd add, especially for an elderly parent, is to ask whether they have a medical alert system. Many of today's systems work over either landline or cellular service, and if they're considering changing phone providers, it's worth making sure the alert system (if they have one) will remain compatible.
The close captioning was very helpful. Some people get impatient with the relay time, it takes awhile to communicate on a phone like this. But for someone with profound hearing loss this is a useful tool.
I think CAPTEL (phone for those with hearing problems) uses internet connection not a traditional land line connection
Love the clarity of landline to landline, none of that background noise or sounding like one is calling from inside of a metal trash can sitting out in the middle of traffic. Our landlines (and one cellphone that hubby uses) are bundled with our internet service with Verizon. By the way, I am typing this on my computer, if I tried to use a cellphone I would be typing, erasing, typing, erasing, etc. as I have age related hand tremors.... so it can make for some interesting texting :0
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