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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Older brother and sister are poas.They won't let me take my mom out,they won't let me go in her room,they won't let me bring her snacks they won't let me come after 5 pm .I also have the nursing home employees harassing me niw????
In your situation I’d tread lightly, have lots of visits with Mom in common areas of her facility, bring her small elegant entertaining gifts, ask her dietician or care staff if they’ve noticed any items that she might need to make her life more pleasant.
If her entire staff of caregivers is “harassing” you, would it help them to appreciate you more if you brought THEM bowls of small wrapped snack items for their break room, or to leave in the room your mom lives in with a signed Thank You card displayed so that they knew you were acknowledging their hard work and good care?
There may be NO REASONS why this is happening, but there may also be some fairly good reasons, based on your mom’s needs and levels of care. Have you asked your siblings why they’ve made the decisions they’ve made?
If you decide to go the “Is there a reason why….” route, you have to do it in as much of a non-defensive, information seeking approach as you can muster.
Otherwise, is your relationship with her POAs/brother and sisters relatively decent? You may be able to “….catch more flies with honey than with vinegar…”
Often, there are legitimate reasons why a PoA is protecting their LO from a sibling. On this forum, we only get your side of the story.
Try negotiating with them. Tell them you'll agree to visit her with a "chaperone". If you do this often enough and the visits go well, maybe enough trust will develop so that you can visit her alone.
There is no other solution. They hold all the cards. The NH employees aren't "harassing" you -- they are doing what's legal and keeping out someone who the PoA told them to keep out.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If her entire staff of caregivers is “harassing” you, would it help them to appreciate you more if you brought THEM bowls of small wrapped snack items for their break room, or to leave in the room your mom lives in with a signed Thank You card displayed so that they knew you were acknowledging their hard work and good care?
There may be NO REASONS why this is happening, but there may also be some fairly good reasons, based on your mom’s needs and levels of care. Have you asked your siblings why they’ve made the decisions they’ve made?
If you decide to go the “Is there a reason why….” route, you have to do it in as much of a non-defensive, information seeking approach as you can muster.
Otherwise, is your relationship with her POAs/brother and sisters relatively decent? You may be able to “….catch more flies with honey than with vinegar…”
Try negotiating with them. Tell them you'll agree to visit her with a "chaperone". If you do this often enough and the visits go well, maybe enough trust will develop so that you can visit her alone.
There is no other solution. They hold all the cards. The NH employees aren't "harassing" you -- they are doing what's legal and keeping out someone who the PoA told them to keep out.
What is the history here?