
Mom has beginnings if dementia. Bedridden after breaking hip last year. Total care. Shes 87. Ive complained numerous times to administrators and then to the state. I dont know states findings . Had family meetings with them. Installed camera to monitor this. They have staff logging when the check her brief however camera doesn't coincide with the staff reporting. Administrators took side of staff saying they did it . Offered to show videos but they weren't interested. We love everything else about this place. Staff are kind and caring in every other way. Most aides change her every 2 hrs or at least check her. They do good for a while then digress. Any ideas to get them to improve in this? I dont want to move her. If I put her under hospice care would that give more help to getting this done ? I asked the director whats their standard of care for changing briefs and was told every 2 hrs. They even asked us to move her once because we complained. I feel afraid to continue complaining for fear of retaliation. But I must advocate for mom . I need some ideas besides moving her
This nursing home is unable to provide the care she needs.
You have made your requests, and you have made complaints. It is time to find another care home for her.
Elder care, whether given in home or in facility is often imperfect.
You have a lot of good to say about this place but you are constantly complaining and you are reporting them. And yes, they will eventually tell you "We are sorry your mother and you aren't happy with our care; it may be time to find another facility".
The camera is in place. It is time now to make a study in which you record every single check and ever single change by diary over a two week period. This is going to have to be set in stone, then set before the administrator.
To whom are you reporting? Have you contacted APS to find out the correct agency? Have you contacted JCAHO? Have you contacted an Ombudsman and discussed with admin, asking for followup?
What repercussions of this have you noted on loved one's skin condition?
As to Hospice? Unlikely to help in this situation as they are physically "there" only twice or three times a week for bedbaths. But Hospice in every other way may give added voices, skin observation, and support. If your Mom is at end of life and her doctor will ask for end of life care, and you understand all this means in terms of treatment, etc. it may be a good thing to consider.
Sounds like they don’t have enough help maybe .
Hospice only sends an aide a few times a week for baths . It won’t make the aides at the nursing home check Mom more often .
If it is clean, dry there is no need to change it.
What is important is getting her up every 2 hours. Getting her moving every 2 hours.
If they are checking the brief to see if it is soiled they are also checking skin condition.
If she has other conditions that would qualify her for Hospice then putting her on Hospice is a great idea BUT.....
She will still have the same staff and the staff will still do what they do.
The things that will change is...
The Nurse from Hospice will check her weekly.
The Hospice CNA will be the one giving her a bath or a shower NOT the facility staff and they will stop doing showers or baths. (Medicare will not accept billing from both for the shower or bath)
If this is the ONLY problem that you have with this facility I think you are lucky that mom is being cared for and that the staff is kind, caring.
Now if mom has skin that is irritated, rashes, if there is a strong urine odor on her or her clothing or bedding then you may have reason to raise a stink (pun intended)